One of the features currently in preview for the Omni Channel Engagement Hub is Co-Browse. The co-browse feature is provided by ScreenMeet, a Microsoft ISV with an existing co-browse and remote assist solution that integrates with Dynamics 365. The solution offered for co-browse has now been extended to the Omni Channel Engagement Hub. The video … Continue reading Omni Channel Engagement Hub – Setting up Co-Browse
An Overview of the Omni Channel Engagement Hub
This weekend I was fortunate to be able to speak about the Omni Channel Engagement Hub at the Scottish Summit 2020 held in Glasgow. There have been a few requests for me to record the session and so I have! The session has been rerecorded and you can watch it here: https://youtu.be/SzOsa0XVoSY Please feel free … Continue reading An Overview of the Omni Channel Engagement Hub
Testing Testing… 123 : Testing Canvas Apps using Power Apps Test Studio
Many people spend time focusing on automating their build and deployment assuming that this will improve the quality of the output. While it definitely reduces the time needed to build or deploy solutions and certainly reduces human errors which can cause defects. Automating the build and release is only part of the story. We must … Continue reading Testing Testing… 123 : Testing Canvas Apps using Power Apps Test Studio
Azure DevOps Processes Part 4: Overview of the Agile Process
There are two process which are based on the agile methodology within Azure DevOps. The Agile and Scrum processes are similar but there are key differences which I've mentioned in my previous blog introducing the Azure DevOps processes. This blog specifically aims to provide an overview of the agile process. The agile process is based … Continue reading Azure DevOps Processes Part 4: Overview of the Agile Process
Azure DevOps Processes Part 3: Overview of the CMMI Process
I have been slowly working my way through detailing the standard processes available within Azure DevOps. In my previous post, I provided an overview of the Basic process - the simplest process available. This post is fully dedicated to the CMMI process. The CMMI ( Capability Maturity Model Index) process closely aligns to the waterfall … Continue reading Azure DevOps Processes Part 3: Overview of the CMMI Process
Azure DevOps Processes Part 2: Overview of the Basic Process
Each standard process provides different work items which allows users to track work in different ways. Work items available in the basic process are: Basic Process Work Items Epics: Epics are considered the top of the hierarchy within Azure DevOps. As such this work item really defines the process at a high level and what … Continue reading Azure DevOps Processes Part 2: Overview of the Basic Process
Azure DevOps Processes: Part 1
To me, setting up a DevOps implementation is akin to a customer engagement project. In both instances we need to understand the current processes being used by stakeholders, identify the minimal viable product and design and build according to the identified requirements/needs of the business. Most businesses have a standard process they already adhere to. … Continue reading Azure DevOps Processes: Part 1
Requirement Gathering in Azure DevOps
This weekend I had the pleasure and fortune to speak at D365 Saturday Dublin. My session focused on gathering requirements in Azure DevOps, a topic very close to my heart. Many people when thinking about Azure DevOps, associate it with the continuous integration/deployment features it provides. The purpose of my session was to highlight another … Continue reading Requirement Gathering in Azure DevOps
A DevOps Journey: The Intro
Azure DevOps is being recognised more and more for its contribution in allowing teams to provide quality output more frequently and transparently. Microsoft have even finally released the long awaited PowerApps builder tools as well as a strategy for D365 Application Life-Cycle Management to help with the continuous build and deployment of power platform applications. … Continue reading A DevOps Journey: The Intro
Introducing D365 Product Visualise
The Sales application within Dynamics 365 was designed to meet the needs of traditional sales i.e. the sale of a product as it was designed or built. Companies offering bespoke or customisable products requiring prototyping would have a lengthier sales process requiring collaboration between the internal product team, the customer as well as the sales … Continue reading Introducing D365 Product Visualise
