Creating an Omni Channel Engagement Hub Trial

So you’ve heard about the Omni Channel Engagement Hub and want to see what all the fuss is about. But, you cant work out which license to add, where to go to set it up or why you’re not seeing the right screens! You may also be getting some random error messages – some of which I’ve detailed in my troubleshooting blog here.

I needed to spin up a trial recently and decided to video the process to show where to go, which buttons to press and what it should all look like as a guide to anyone trying to setup an Omni Channel Trial.

How do you find the setup process of Omni Channel? Comment below!